Professional hospitality wine training

Improve your team’s wine knowledge, front-of-house service and confidence with bespoke wine training for hospitality staff. Our practical, on-site wine masterclasses are tailored to restaurants, gastro pubs, wine bars and boutique hotels across Surrey and London, helping teams deliver better guest experiences and increase wine sales. Led by a qualified WSET wine educator and AIS sommelier.

Tailored training modules

We design flexible programmes based around your existing wine list and operational style. Each workshop delivers direct commercial value, boosting staff confidence and raising your guests' dining experience.

Flawless wine service

Master bottle presentation, correct opening techniques, ideal serving temperatures, appropriate glassware selection, and identifying wine faults effortlessly.

Wine & Food pairing 

Teach your team to demystify key grape varieties, interpret flavours, and confidently suggest harmonious food and wine pairings from your own menu.

Commercial upselling

Equip staff with commercially savvy language that encourages natural trade-up, elevates average spend per head, and always respects guest preferences.

Expertise that drives bottom-line results

Led by an industry professional with over a decade of fine wine experience—from Harrods to premier City of London wine merchants. We combine rigorous WSET Diploma and AIS Sommelier expertise with real-world restaurant floor dynamics.

Consistent service and daily practical application

Theory alone does not sell wine. Our courses focus on real service scenarios, role-playing, and practical list familiarity. Staff leave with the genuine confidence to recommend bottles seamlessly, resolve guest queries calmly, and maintain standard-setting consistency across every shift.

Bespoke packages to suit your venue and budget

From half-day intensive workshops to structured multi-session courses, all training is delivered on-site at your venue during convenient pre-shift hours. We craft every session to match your specific menu, team size, and commercial objectives at affordable rates.

Frequently asked questions

Everything you need to know about our bespoke on-site wine hospitality staff coaching across Surrey, London and Home Counties

Where does the training take place?

All training sessions take place on-site at your venue, such as your restaurant, hotel, pub, or wine bar. We typically conduct sessions before service hours so your front-of-house team can learn in their daily working environment without disrupting trade.

Can the training session be tailored to our own wine list?

Yes, absolutely. We build the training specifically around your current by-the-glass and bottle offerings. This ensures your staff learn practical tasting notes, food pairing recommendations, and upselling techniques that directly relate to what you serve every day.

How long does a training session typically last?

A standard masterclass lasts between two and three hours, making it ideal for a pre-shift afternoon briefing. We also provide full-day intensive courses or multi-session development programmes depending on your venue's schedule and goals.

What qualifications does the trainer hold?

Sessions are led personally by an AIS-certified sommelier and qualified WSET wine educator with over a decade of luxury hospitality and fine wine experience, including prestigious establishments like Harrods and premier City of London wine merchants.

What areas in Surrey and London do you cover?

Based in Esher, Surrey, we deliver training across Surrey, London and Home Counties. If your venue is located outside these areas, please get in touch via our enquiry form to discuss bespoke arrangements.